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Frequently Asked Questions - Secure Printing

Q: How do you securely transfer documents to your office?
A: Hill Print Solutions has it's Secure Document Server located at its offices. Authorized customers can access this server from a button on the www.HillPrintSolutions.com web site.
Q: How do you secure the document when it is stored on your server?
A: Each document is stored on an encrypted disk accessible only by the document originator and Hill Print Solutions.
Q: How can I verify that I am sending my document to the Hill Print Solutions server?
A: The Hill Print Solutions Secure Document Server is identified by a Verisign certificate.
Q: How will management at my company know when documents arrive at the Hill Print Solutions office?
A: Your company management can choose to receive email notifications and/or daily, weekly, and monthly reports.
Q: Explain your secure server document reporting.
A: Event, Daily, Weekly, and Monthly reports are created and can be scheduled for delivery to any member of you company staff.
Q: How does the Hill Print Solutions secure document server verify the identity of persons sending secure documents?
A: Each person connecting to the secure document server is identified by user identification, password, and originating computer.
Q: What do you do with printing over runs or printing errors?
A: All wasted material (make ready or over runs) is securely shredded by Iron Mountain.
Q: How long do you keep electronic documents on the Hill Print Solutions secure server?
A: Documents are automatically removed from the secure server shortly after the documents have been printed.
Q: How do users get access to the Hill Print Solutions Secure document server?
A: Once a user is added to the secure server they can access that server from a login link on www.HillPrintSolutions.com
What Our Customers Say

"They deliver a top quality product in a timely fashion for a fair price, and we could not be happier with our relationship with Hill Print Solutions."

- Jim Koen,
Sales and Marketing, GF Educators, Inc.
 


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